LineUp · Account deletion

Delete your LineUp account

You can delete your LineUp account at any time, in the app or by emailing us. Deleting it can't be undone.

In the app

1. Open LineUp and go to Settings.
2. Tap Delete my account.
3. Confirm. Your account is deleted right away and you're signed out.

Without the app

If you've already removed LineUp from your phone, email us from the address you used for your account. Put "Delete my account" in the subject and include your LineUp handle if you remember it.

support@lineupdance.app

We'll reply to confirm the request came from you, then delete the account within 7 days of confirming.

What's deleted

• Your account: email address, password and sign-in details
• Your profile: handle, name, photo, bio and dance level
• Your home location, home town and home venue
• The nights you said you were going to
• Your dance list and the music you like
• Your messages in crew chats, and your poll votes
• Your venue reviews
• Your friends, friend requests and the people you've blocked
• Your crew memberships, and any instructor or host role

What stays, without your name

Some things you added are used by other dancers, so they stay in LineUp with your name removed:

• Venues, dance nights and dances you listed
• Photos you added to a venue
• Links, song suggestions and set lists you added to dances or nights
• Polls and plans you started in a crew
• Reports you sent, so moderators can finish dealing with them

If you're the only owner of a crew, ownership passes to one of its organizers, or if it has none, to its longest-standing member. A crew with nobody else in it is deleted.

How long it takes

Everything above is removed from LineUp as soon as the account is deleted. Copies can remain in our database backups for up to 30 days before they're overwritten. Crash reports, which aren't linked to your account, are kept for up to 90 days.

The Privacy Policy has more detail.